Robinson & Sons Ethical & Cultural Policy
Preventing discrimination in Robinson & Sons is key to its operation
Robinson & Sons will ensure it complies with all QLD legal & legislation obligations to prevent discrimination in any processes we conduct.
We will educate others involved in the company about their obligations
When it comes to hiring we will cast the net as widely as possible to attract a diverse pool of staff
be consistent and fair in the way team members are treated
accommodate people who require adjustments if possible
Robinson & Sons will not seek irrelevant personal information from team members
Team members should set aside personal bias, myths and stereotypes
Robinson & Sons will always give friendly, courteous and ‘exceptional’ service.
You will always receive exceptional value for money.
We’ll never be the cheapest electrical & data systems provider around. In fact, we don’t want to be and there’s a very good reason for that. The systems we use work remarkably well, which means they are geared to exceed expectations and provide a reliable system that lasts for a long time. Unlike some of the cheaper systems, we use well known proven components and experienced licensed technicians so you know right from the start there won’t be any unnecessary problems.
We’ll keep you up to date at all times. You’ll receive regular updates which outline how things are progressing with your project and we will keep you in the loop in regards to any issues or possible delays. That way you know how we’re performing every step of the way.
We’ll be honest and up-front with you. If we feel that one element of your project can be enhanced, or something you’re considering won’t perform as you expect, we’ll let you know immediately.
When it comes to the environment Robinson & Sons are committed to providing a superior service, whilst minimizing adverse impacts to the environment.
Our policies and people aim to achieve continual environmental improvement through mindful work practices and an environmentally conscience culture to minimize our environmental footprint by working with staff and other stakeholders through recycling, waste reduction, careful planning, energy efficiency and pollution prevention practices
In compliance with legal and other requirements
& to be a role model for others to follow.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline.
Robinson and Sons will protect the personal information from misuse, interference, loss, and from unauthorized access, modification or disclosure.
What is Personal Information and why do we collect it? Examples of Personal Information we collect and retain include: names, addresses, email addresses, phone and facsimile numbers. This Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email, via any of our websites and from third parties.
We collect your Personal Information for the primary purpose of providing our services to you or for secondary purposes closely related to the primary purpose.
Sensitive Information Generally Robinson and Sons does not collect or store sensitive information as defined by the NPP.
Third Parties Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take all reasonable steps to ensure that you are made aware of the information provided to us by such third party. Disclosure of Personal Information Your Personal Information may be disclosed in a number of circumstances including the following:
Third parties such as sub-contractors or service providers; and
where required or authorized by law.
We at R&S are committed to providing a superior product, whilst minimising adverse impacts to the environment.
Our policies and people aim to achieve continual environmental improvement through mindful work practises and an environmentally conscience culture
We minimise our environmental footprint by working with staff and other stakeholders
recycling, waste reduction, careful planning, energy efficiency and pollution prevention practices
aswell as compliance with legal and other requirements and act as a role model for others to follow